HarchSignal

Glossary · C

One-click confirmation

Confirm (or cancel) an appointment with a single "YES" reply or a single tap on a link.

One-click confirmation is an ergonomics principle applied to appointments: replying "YES" by text or tapping a link is enough to confirm — no call, no portal, no account creation. Every bit of removed friction mechanically raises the confirmation rate, and every confirmation saves a time-consuming reminder call.

The principle works in reverse too: a one-click cancellation link turns a silent no-show into a freed slot that a waitlist can immediately fill. For a local business, it's the best effort-to-result ratio in the whole appointment chain: a text goes out the day before, the client confirms or cancels in five seconds, and your day stays full.

A phone receives the text-back in under 10 seconds

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.