Answered in under 10 seconds
At the excavator controls, unreachable by phone. Not anymore.
On a 12-ton machine, ear protection on, watching the laser level — the phone vibrates in your pocket and there's nothing you can do about it. Earthworks run into the thousands: every missed call is an access job, a trench or a drainage project going to a competitor who does pick up.
25 %
missed calls (industry order of magnitude)
2 500 $
average job value
≈ $7,500 in missed jobs / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
On a 12-ton machine, ear protection on, watching the laser level — the phone vibrates in your pocket and there's nothing you can do about it. Earthworks run into the thousands: every missed call is an access job, a trench or a drainage project going to a competitor who does pick up.
The fix
What Signal does
Signal texts the customer within 10 seconds of the missed call, then AI qualifies the request: full earthworks, trench, drainage, access or pool excavation. The address and stated access constraints are captured, and the site survey lands in your calendar. Between buckets, you call back the right-sized jobs first.
Benefits
What Excavation contractors gain with Signal
- 01
Jobs qualified by scope: full earthworks, trench, drainage, access
- 02
Address and access constraints (gate, slope, utilities) captured before the visit
- 03
Site surveys booked straight into Google Calendar
- 04
No more Post-it notes on the excavator's window
- 05
Transcript of every request, reread at the office in the evening
FAQ
Excavation contractors: your questions
How do requests actually reach me?
By text on your phone, with the customer's full answer thread, then by email with a recap: job type, address, constraints. You read it at the fuel stop, between loads, or in the evening — without having to call back blind.
What does a missed call really cost me?
With a $2,500 average job and 10–15 missed calls a month, the bill tops $6,000 a month in lost opportunities. One recovered access job pays for years of subscription.
I do sometimes answer between jobs. Is that a problem?
None: Signal only activates on genuinely missed calls — no answer, busy line, closed hours. On days when you answer everything, the system simply does nothing.
What about calls at 7 a.m. or 7 p.m., while I'm already on site?
Those are often the best ones: homeowners before work or after. The text goes out in under 10 seconds at any hour, and AI qualifies 24/7. By next morning, the survey is already in your calendar.
How long does setup take?
48 hours: call forwarding activation (one code, we guide you), script adapted to your line of work — earthworks, site development, drainage — and a live test call with you. No tech skills required.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.