Communications · Integration
Harch Signal + WhatsApp Business
Your customers text you on WhatsApp. The ones who call shouldn't be left by the roadside.
WhatsApp Business
What this software does
The app a chunk of your customers already live on: business profile, quick replies, threads that last months. For many tradespeople it's THE relationship channel — silent while the phone rings into the void.
The combo
What changes with Signal
WhatsApp Business does nothing for the 12:30 PM missed call while you're on a job. Signal recovers that call by text in under 10 seconds, qualifies the request, and the thread continues on the customer's channel — while your existing WhatsApp conversations carry on as usual.
Benefits
What the WhatsApp Business + Signal combo gives you
- 01
A missed call never again becomes a lost conversation
- 02
The first text goes out in under 10 seconds — while the caller still has the phone in hand
- 03
Qualification (need, urgency, address) is logged, whatever channel follows
- 04
Your WhatsApp exchanges stay in WhatsApp: nothing changes in your habits
FAQ
WhatsApp Business: your questions
Does Signal send WhatsApp messages on my behalf?
Missed-call recovery goes out by SMS from your line. The rest depends on your setup — we discuss it at onboarding, no surprises.
Do I need Zapier?
To push qualified leads to your tools, it depends on the software: native webhook or Zapier. The core — answering, qualifying, booking — doesn't depend on it.
What's kept from the conversation?
The structured summary of every exchange: who called, why, the urgency, what was agreed. Viewable in Signal, exportable to your tools.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.