HarchSignal

From ring to appointment

Six minutes between the missed call and the booking.

0 s

The call hits your usual number

Your customers dial the same number as before. The phone rings on your side for 20 seconds (adjustable threshold).

≈ 20 s

You don't pick up — the carrier forwards

Conditional forwarding on no-answer, busy or after hours: your carrier routes the call to the platform. Nothing installs on your side.

< 10 s later

The text goes to the caller

"This is [Your Business], we missed your call — how can we help?" The caller has their phone in hand: the exact moment they choose between you and the next competitor.

+ 1–3 min

AI qualifies the request

By text or voice: need, address, urgency 1-5, photos when useful. Maximum 5 questions. The caller can interrupt, change their mind, ask for a human.

+ 2 min

The lead reaches you, sorted

Urgency ≥ 4/5: direct call to your mobile with summary. Otherwise: appointment offered in your real slots, email summary, dashboard updated.

+ 5 min

The appointment is confirmed

Confirmation to the end customer (text or 1-click WhatsApp), day-before and hour-before reminders scheduled. On cancellation, the slot goes to the auto-waitlist.

Fallbacks

What prevents the worst

Platform outage

If our line doesn't answer, your carrier loops the call back to your voicemail or mobile. The worst case stays today's status quo — never worse.

AI hallucination

Closed knowledge base you approve. No invented prices: precise quote requests get a promised human callback. Confidence < 70% → instant transfer.

Follow-up abuse

One single follow-up, 4-6 h later, different wording. STOP processed within 24 h with registry. Sends restricted to 8 AM-9 PM local. Timestamped consent.

Fake leads and spam

Sales calls and robocalls filtered politely. Whitelist for your vendors. Every filtered call stays visible in the history.

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.