HarchSignal

The product

A simple machine that does a hard job.

Eight modules, one goal: turn every missed call into a ready-to-work file. Here's exactly what runs under the hood — without useless jargon.

01

Conditional forwarding

No answer (10-30 s adjustable), busy line, after hours, DND, holidays — five activation modes, configured for you. Fallback: if our line goes down, the call loops back to you.

02

SMS engine

Template in your name in <10 s, 5-10 min decision window respected, one polite follow-up 4-6 h later on silence, STOP processed in 24 h. Never five texts.

03

Voice AI engine

Chained ASR + LLM + TTS, <800 ms latency, natural barge-in, native FR/EN and optional AR, memory per end customer. Closed knowledge base: never an invented price.

04

Structured capture

Maximum 5 questions, ordered by trade: name, need, address, urgency 1-5, photos when useful. Timestamped consent at first contact.

05

Scoring & prioritization

Score = urgency × value × freshness, re-scored at every interaction. Pipeline statuses: new → contacted → qualified → booked → won/lost (with reason).

06

Multi-channel routing

Calendar (Google/Calendly, real slots, buffers), email summary with transcript, WhatsApp Business (1-click confirmation), real-time dashboard, CRM webhook, Slack/Zapier/Make.

07

Urgency escalation

Adjustable threshold (default ≥ 4/5): direct call to your mobile with summary, priority text, red banner in the dashboard. You sleep; real emergencies wake you.

08

Dashboard & reports

Live leads, calendar, transcripts + audio, recovery rate, $ recovered, response time. Automatic monthly PDF report and CSV/API export. Admin/read roles.

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.