HarchSignal

Answered in under 10 seconds

The wet saw sings. So does the customer — on another line.

Wet workshop, saw noise, 400-pound slabs to handle: the phone stays dry and quiet. A stone worktop runs into the thousands and demands a precise template — the request deserves better than voicemail.

25 %

missed calls (industry order of magnitude)

2 000 $

average job value

≈ $4,000 in lost jobs / month

estimated missed jobs / month

< 10 s

text delay to your customer

The problem

Where it leaks

Wet workshop, saw noise, 400-pound slabs to handle: the phone stays dry and quiet. A stone worktop runs into the thousands and demands a precise template — the request deserves better than voicemail.

The fix

What Signal does

Signal texts the customer within 10 seconds of the missed call, then AI qualifies: worktop, staircase, fireplace or memorial stone, material considered, approximate dimensions. The template visit lands in your calendar with the file already structured.

Benefits

What Stone fabricators gain with Signal

  • 01

    Worktop, staircase or memorial stone qualified from the missed call

  • 02

    Material and approximate dimensions noted in the file

  • 03

    Template visits booked straight into Google Calendar

  • 04

    Slabs don't stop for the phone — revenue keeps going

  • 05

    Every four-figure request gets a structured response

FAQ

Stone fabricators: your questions

A customer wants a granite worktop: what do they get?

A text within 10 seconds, then AI gathers the material considered (granite, quartz, marble), approximate dimensions, planned cutouts (sink, hob). A template visit slot is offered in your calendar — the step that actually closes the deal.

How much does a missed call cost a stone fabricator?

With a $2,000 average job and 6–10 missed calls a month, losses run $3,000–5,000 a month. One recovered full worktop pays for the year several times over.

How do requests reach me during cutting?

By silent text with the essentials up top, then an email recap with transcript. The format reads between two saw passes: material, dimensions, offered slot — three lines, no more.

If I answer stepping away from the saw, what does Signal do?

Nothing: it only activates on genuinely missed calls — no answer, busy line, closed hours. You answer, the cutting resumes.

How long to go live?

48 hours: forwarding code dialed once, script aligned with your work — worktops, staircases, memorials — and a live test call. Nothing to plug into the workshop.

A phone receives the text-back in under 10 seconds

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.