Answered in under 10 seconds
Mid-session, both hands on the patient. The patient in pain calls the clinic next door.
A physical therapist runs back-to-back 30-to-60-minute sessions, hands on the patient — picking up never happens. Yet treatment is won at first contact: the patient who can't reach the clinic when they finally decide to get care never starts the series. And every no-show throws off the whole day's schedule.
23 %
missed calls (industry order of magnitude)
60 $
average job value
≈ $400 in missed sessions / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
A physical therapist runs back-to-back 30-to-60-minute sessions, hands on the patient — picking up never happens. Yet treatment is won at first contact: the patient who can't reach the clinic when they finally decide to get care never starts the series. And every no-show throws off the whole day's schedule.
The fix
What Signal does
Signal texts in <10 s and lets AI distinguish first consultation, follow-up session and admin question. The first consultation books into the right calendar per your durations, and series reminders cut the no-shows that wreck your day.
Benefits
What Physical Therapists gain with Signal
- 01
First consultation (assessment) vs follow-up session distinguished
- 02
Per-session durations respected — impossible slots never offered
- 03
Series reminders: fewer no-shows on long treatments
- 04
Cancellation instantly re-offered to the waitlist
- 05
Condition and referral noted in factual terms to prep the assessment
FAQ
Physical Therapists: your questions
Can it handle my 12-session treatment series?
Yes: the session rhythm (2–3 per week depending on the referral) is on file and reminders go out automatically. If the patient drops off mid-series, you see it in the dashboard before you lose the treatment.
Does it tell an assessment from a session?
Yes: the first consultation (longer assessment) and follow-up sessions (standard duration) each have their own length and calendar. The new patient gets the right slot immediately, with no back-and-forth.
How does it handle last-minute cancellations?
A text cancellation frees the slot and instantly offers it to your waitlist — regular patients included. A morning gap can be filled by 9:15.
A patient asks a question about their treatment?
The AI answers purely administrative questions (hours, duration, billing info you configure) and passes any substantive question along with the file. Therapeutic content stays exclusively yours.
Compatible with our practice management software?
Calendars sync via Google Calendar / Calendly today; practice-software connectors are on the roadmap. The dashboard covers follow-up meanwhile.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.