Answered in under 10 seconds
After a break-in, the customer calls three installers. The first to answer wins the job.
Security calls often come driven by fear: a break-in just suffered, a targeted neighbor, an insurer's requirement. They land evenings and weekends — when nobody answers. At a $1,200 average install, every missed call is a full job signing elsewhere.
29 %
missed calls (industry order of magnitude)
1 200 $
average job value
≈ $3,500 in missed installs / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
Security calls often come driven by fear: a break-in just suffered, a targeted neighbor, an insurer's requirement. They land evenings and weekends — when nobody answers. At a $1,200 average install, every missed call is a full job signing elsewhere.
The fix
What Signal does
Signal answers 24/7: text in <10 s, AI qualifies the need (recent break-in, prevention, monitoring, intercom), captures the property type and books the site survey. Post-break-in emergencies escalate to you immediately.
Benefits
What Security Installers gain with Signal
- 01
Post-break-in emergencies escalated live, day and night
- 02
Need and property type qualified before your callback
- 03
Site surveys and quotes booked into the calendar
- 04
Sales-call filter: commercial pitches stop interrupting you
- 05
Pre-filled file: price the system without re-typing
FAQ
Security Installers: your questions
Does it handle a customer panicking after a break-in?
AI applies a controlled-urgency tone: short factual questions, contact secured, immediate escalation to you if the intrusion is recent. The customer feels taken seriously within the first 10 seconds.
Can it explain the differences between our packages?
Yes — you describe your packages once (standalone, connected, monitored); AI presents them and routes to the site survey. The final choice stays a human conversation.
Our installs are under contract — what about service calls?
Known numbers are recognized: faults and maintenance requests are tagged per your warranty rules and routed to your on-call. You see everything in the dashboard.
Can insurer-driven requests be handled?
AI captures the context (insurer, requirement, deadline) and attaches it to the file. Before you call back, you know whether it's a mandated compliance job — the kind that doesn't get negotiated.
How many extra installs per month?
With 10 missed calls and a 29% close rate, count about 3 recovered jobs per month, roughly $3,500 at the average ticket. Run your exact math with the calculator.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.