Answered in under 10 seconds
Door closed, session in progress. Someone finally working up the call must not hit a dead end.
A psychologist is in session 50 minutes out of every 60, the phone rarely picked up — and the missed call isn't a lost appointment, it's a failed first step. Someone who worked up the courage to call usually doesn't call twice. In this profession, a missed call costs more than its consultation value: it costs the patient.
26 %
missed calls (industry order of magnitude)
110 $
average job value
≈ $450 in missed consultations / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
A psychologist is in session 50 minutes out of every 60, the phone rarely picked up — and the missed call isn't a lost appointment, it's a failed first step. Someone who worked up the courage to call usually doesn't call twice. In this profession, a missed call costs more than its consultation value: it costs the patient.
The fix
What Signal does
Signal texts in <10 s, with a restrained, respectful tone. The AI collects only the factual essentials (new patient or follow-up, availability) — no questions about the personal reason — and books the first consultation. Expressed distress is escalated immediately to the protocol you define.
Benefits
What Psychologists gain with Signal
- 01
Restrained, discreet tone calibrated for a sensitive first contact
- 02
Zero personal-content collection: administrative facts only
- 03
First consultation booked into the right slot
- 04
Practical questions answered: fee, duration, format, confidentiality
- 05
Configured distress protocol: immediate transfer to your defined resource
FAQ
Psychologists: your questions
How do you guarantee confidentiality?
Encryption at rest and in transit, configurable short retention, role-based access, and no clinical notes anywhere in the system: the AI only collects administrative facts. A DPA is available to cover the legal processing framework.
Does the AI collect sensitive information?
No — by design. It asks whether it's a first consultation or a follow-up, availability and contact details. It never asks the reason for consultation or any personal content.
Someone in distress calls, what happens?
Your protocol applies: immediate transfer to the resource you define (your emergency line, 988 in Canada and the US, or a local crisis service). The message is configured and tested with you at setup.
Don't the texts reveal the appointment reason?
No: messages are neutral ("your appointment", no reason mentioned). If someone reads the patient's phone, they learn nothing — same principle as your current software's reminders, done better.
Does it fit a solo practice?
That's the core use case: a solo practitioner, in session, with no front-desk staff. Signal is your 24/7 front desk for $149/month — and it stays silent about everything beyond the appointment.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.