Answered in under 10 seconds
Consultation in progress, front desk already swamped. The patient signs up at the clinic next door.
A family doctor is in consultations eight hours a day; the front desk handles the counter, the files and the phone all at once. Patients looking for a family doctor call several clinics in a row — and sign up wherever someone answers. A missed call isn't one lost appointment: it's a patient leaving your roster for good.
24 %
missed calls (industry order of magnitude)
150 $
average job value
≈ $700 in missed consultations / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
A family doctor is in consultations eight hours a day; the front desk handles the counter, the files and the phone all at once. Patients looking for a family doctor call several clinics in a row — and sign up wherever someone answers. A missed call isn't one lost appointment: it's a patient leaving your roster for good.
The fix
What Signal does
Signal texts in <10 s and lets AI distinguish new patient, follow-up, prescription renewal and administrative question. The admin file gets pre-filled, the appointment books per your rules by practitioner and reason, and any true emergency is escalated to the line you define — never any clinical triage by the AI.
Benefits
What Family Doctors gain with Signal
- 01
Factual sorting: new patient / follow-up / renewal / admin
- 02
Automated administrative pre-admission (details, insurance)
- 03
Rules per practitioner, per reason, per consultation length
- 04
Emergency escalation to your defined line — never clinical triage by AI
- 05
Privacy by design: encryption, configurable retention, DPA
FAQ
Family Doctors: your questions
Does the AI ask medical questions?
No. It collects the appointment reason in the administrative sense (new patient, follow-up, renewal) and stops there. No assessment, no advice, no clinical triage — that's your responsibility, not a robot's.
How do you handle privacy?
Encryption at rest and in transit, configurable retention (90 days default), role-based access, and no health data analyzed beyond the stated appointment reason. A DPA is available for clinics.
A true medical emergency calls, what does it do?
It follows your protocol: immediate transfer to the defined emergency line (on-call line, 911/112 depending on your setup) and attempts no assessment. The protocol is tested with you during setup.
Does it work with our EMR?
Calendars sync via Google Calendar / Calendly today; EMR connectors are on the roadmap. Meanwhile, the dashboard centralizes all follow-up.
What's the price for a group practice?
The $299/month Pro tier covers 24/7 voice AI and WhatsApp, designed for clinics. Beyond 3 practitioners or multi-site, the multi-line grid adapts — let's talk.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.