HarchSignal

Answered in under 10 seconds

Five hours into the drive. The new customer calls.

Loading dock, scanners, delivery notes: the phone lives in your pocket while your hands do everything else. A shipper hitting voicemail calls the next carrier — freight doesn't wait, it leaves.

35 %

missed calls (industry order of magnitude)

700 $

average job value

≈ $2,800 in lost contracts / month

estimated missed jobs / month

< 10 s

text delay to your customer

The problem

Where it leaks

Loading dock, scanners, delivery notes: the phone lives in your pocket while your hands do everything else. A shipper hitting voicemail calls the next carrier — freight doesn't wait, it leaves.

The fix

What Signal does

Signal texts the caller within 10 seconds of the missed call, then AI qualifies the need: origin-destination, tonnage, dates, nature of goods. The request arrives structured by text and email, and you call back during your legal breaks — deals close at rest stops, not at the wheel.

Benefits

What Freight carriers gain with Signal

  • 01

    Origin-destination, tonnage and dates captured before your callback

  • 02

    Freight requests structured by text and email

  • 03

    Callbacks timed to your mandatory breaks, not to incoming calls

  • 04

    Shippers find a response instead of a voicemail box

  • 05

    Archived transcript: traceability starts at the first call

FAQ

Freight carriers: your questions

A shipper needs a carrier for next week: what do they get?

A text within 10 seconds, then AI gathers origin, destination, tonnage, goods type and loading window. The recap reaches you by text and email — you call back at break time with everything needed to quote.

How much does a missed call cost a carrier?

With a $700 average contract and 15–25 missed calls a month, losses run $2,000–3,500 a month. A loyal shipper means regular freight for months.

I drive at night — are evening requests captured?

Yes: the text goes out in under 10 seconds at any hour and AI qualifies 24/7. Much freight gets planned between 6 and 10 p.m., exactly when the road has your hands.

If I answer at a rest stop, what does Signal do?

Nothing: it only activates on genuinely missed calls — no answer, busy line, driving. Calls you take stay your calls.

How long does setup take?

48 hours: forwarding code dialed once, script aligned with your freight types — regional, national, refrigerated — and a live test call. Nothing to fit in the cab.

A phone receives the text-back in under 10 seconds

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.