HarchSignal

Answered in under 10 seconds

Mid-payroll-run, you don't pick up. Not even for a new client.

At month-end, payroll doesn't wait: payslips, filings, corrections, the phone on silent for hours. Yet an executive looking for a payroll provider calls three firms and stops at the first one that answers — and that's a recurring contract, for years.

30 %

missed calls (industry order of magnitude)

1 800 $

average job value

≈ $2,250 in annual contracts at stake / month

estimated missed jobs / month

< 10 s

text delay to your customer

The problem

Where it leaks

At month-end, payroll doesn't wait: payslips, filings, corrections, the phone on silent for hours. Yet an executive looking for a payroll provider calls three firms and stops at the first one that answers — and that's a recurring contract, for years.

The fix

What Signal does

Signal replies by text within 10 seconds and AI qualifies the prospect: headcount, payroll cadence, current software, context (startup, takeover, dissatisfaction). A phone appointment is offered in your calendar; existing clients with payroll emergencies surface with priority.

Benefits

What Payroll managers gain with Signal

  • 01

    End of month unburdened: every missed call gets an answer

  • 02

    Prospects qualified (headcount, cadence, current tool) before the first call

  • 03

    Phone appointments booked straight into your calendar

  • 04

    Existing client emergencies escalated with priority

  • 05

    Transcripts readable between two pay runs

FAQ

Payroll managers: your questions

Payroll is sensitive: can the AI answer my clients' employees?

You set the rule: by default, AI tells the caller you're in payroll production and offers a callback, without commenting on payslips. Named questions are always routed back to you or the relevant manager. Nothing leaks, everything is logged.

Will an executive hand over payroll via a text?

The text opens, the call closes: AI qualifies the need and books a phone slot right away. What the text changes is your response rate: without it, the executive has already signed with the next firm by the time you call back.

How much is a missed call worth to a payroll manager?

A payroll client is a subscription: roughly $150 a month, i.e. $1,800 a year per client. Five missed prospects a month add up to thousands in annual value at stake. One signed client repays years of service.

What about month-end crunches?

That's exactly when everything's at stake: you're in production and every call is either a prospect or a client emergency. Signal answers, qualifies and logs while you produce. You come back to it in the evening, with the sorting already done.

How long does setup take?

48 hours end to end: call forwarding activation (one dial code), script personalized to your firm, live test call. No technical skills required.

A phone receives the text-back in under 10 seconds

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.