HarchSignal

Answered in under 10 seconds

On the roof, torch lit: picking up is not an option.

Waterproofing means flat roofs, bitumen, torches and ropes: your hands never leave the tools. After autumn's first rain, leak calls explode — and every unanswered call lands with the next roofer, the one who does pick up between two jobs.

45 %

missed calls (industry order of magnitude)

1 800 $

average job value

≈ $4,300 in missed jobs / month

estimated missed jobs / month

< 10 s

text delay to your customer

The problem

Where it leaks

Waterproofing means flat roofs, bitumen, torches and ropes: your hands never leave the tools. After autumn's first rain, leak calls explode — and every unanswered call lands with the next roofer, the one who does pick up between two jobs.

The fix

What Signal does

Signal texts within 10 seconds and AI qualifies the leak: location, surface, urgency before the next rainfall. It requests photos by link and offers a site-visit slot straight into your calendar. You call back from the roof edge with the full file.

Benefits

What Waterproofing contractors gain with Signal

  • 01

    Text within 10 s: the emergency doesn't slip to the next roofer

  • 02

    Leaks qualified: location, surface, time before the next rain

  • 03

    Flat-roof photos received by link before the visit

  • 04

    Diagnostic appointments booked straight into your calendar

  • 05

    Insurance-useful details logged from the very first contact

FAQ

Waterproofing contractors: your questions

After the first rain, every phone explodes. Can Signal keep up?

Yes: every missed call gets its text and its qualification, even if fifty arrive the same evening. The urgency sorting (active leak, affected tenant) tells you where to call first. The flood of calls becomes a list, not a wall.

Can the AI request photos?

Yes, through a simple link in the conversation: the customer sends their flat-roof or crack photos. You find them attached to the file. The diagnostic visit starts with a head start — and sometimes a prepared quote.

What about insurance claims?

AI collects the useful details (date of loss, report, insurer) and logs them in the conversation. The file is clean from the first contact, which speeds everything up. You stay in charge of the insurer relationship.

How much is one missed job worth?

A flat-roof waterproofing job runs around $1,800 and up depending on surface. With 10–15 missed calls a month, over $4,000 in work is at stake. One recovered job pays for years of service.

I'm on roofs Monday through Saturday. Who keeps up with callbacks?

Signal keeps the thread: every conversation is transcribed and automatically followed up if the customer goes quiet. You review the summaries in the evening or on Sunday, and the appointments have booked themselves.

A phone receives the text-back in under 10 seconds

Answered in under 10 seconds

Your next missed call can be the last one.

$149 credited on month 1. No commitment. Cancel within 30 days, no fees.