Answered in under 10 seconds
An unanswered borrower call is a policy signed online at the bank's rate.
Calls come in bursts: deadline approaching, loan in progress, claim to file, business quote. A broker in a meeting or on the phone with one client misses the rest — and the caller compares online marketplaces, where price beats advice. Without a fast reply, the policy goes.
27 %
missed calls (industry order of magnitude)
800 $
average job value
≈ $3,200 in missed policies / month
estimated missed jobs / month
< 10 s
text delay to your customer
The problem
Where it leaks
Calls come in bursts: deadline approaching, loan in progress, claim to file, business quote. A broker in a meeting or on the phone with one client misses the rest — and the caller compares online marketplaces, where price beats advice. Without a fast reply, the policy goes.
The fix
What Signal does
Signal texts in <10 s, AI qualifies: policy type (auto, home, health, business, loan), situation, deadline. It books the phone appointment and hands over a structured file — you call back already knowing what to quote.
Benefits
What Insurance Brokers gain with Signal
- 01
Policy type and deadline captured from the first text
- 02
Urgent requests (claim, looming deadline) escalated
- 03
Phone appointments booked into your open windows
- 04
Structured file: quote without digging through ten threads
- 05
Existing clients recognized and routed per your rules
FAQ
Insurance Brokers: your questions
Can AI quote a premium?
At most it quotes your published ranges; for real pricing, it promises your callback with the full file. That limit protects your duty to advise.
How are claims handled?
AI captures the context (policy, date, nature, circumstances) and escalates per your rules: direct call to your mobile when critical, structured file otherwise. The customer feels taken care of from minute one.
Clients often call for documents — does it sort those?
Yes — certificates and simple questions get an instant answer or a pointer to your client portal. Only requests that deserve your expertise reach your desk.
Online marketplaces: how do we compete?
Through advice and speed: a call answered in 10 seconds with the right questions beats a price undercut by a few dollars. Signal guarantees you're first to reply, at any hour.
How many extra policies per month?
On 15 missed calls and a 27% close rate, count 4 recovered policies per month, roughly $3,200 — before retained renewals. The calculator details your case.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.