A cancellation at 8 AM opens a 3-hour slot. By 8:05, someone from the waitlist has already taken it.
When a customer cancels, the slot doesn't stay empty: the AI offers the freed slot to contacts on your waitlist, oldest first, by text. First to confirm wins — the appointment lands in the calendar and everyone is notified. A dead Tuesday can end up fully booked without you touching your phone.
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Every cancellation triggers the slot offer to the waitlist, within the minute
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Offered by text in signup order: first to confirm wins the slot
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Confirmation = appointment booked straight into the calendar, day-before/hour-before reminders included
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A dedicated dashboard view: who's waiting, for what, since when
FAQ
Questions we get
How does someone get on the waitlist?
Any caller asking for an unavailable slot enters it automatically, with their need and urgency. You can also add a customer manually from the dashboard.
Two customers confirm at the same time?
The first timestamp wins, the second gets an honest message: slot taken, here's the next one. Never a double booking — slots come from the real calendar.
Does it work for last-minute cancellations?
Yes, but let's be honest: a cancellation thirty minutes before the appointment rarely gets refilled. The AI offers anyway — and a 4/5 urgency already on the waitlist can sometimes move.
Answered in under 10 seconds
Your next missed call can be the last one.
$149 credited on month 1. No commitment. Cancel within 30 days, no fees.