"Ms. Lefebvre is calling back" — and the AI already knows who she is, what you did at her place, and when.
Every handled call feeds a lightweight book: number, name, request history, past jobs. When a regular calls back, the AI recognizes them on pickup and skips ten intake questions. Not a CRM to fill in — a memory that builds itself, browsable in the dashboard.
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Automatic recognition of known callers, from their first word
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History read by the AI before answering: no requalification from scratch
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A record per client: requests, past appointments, urgency score of each call
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Browsable and editable in the dashboard — it's your book, not a black box
FAQ
Questions we get
What if someone calls from their spouse's phone?
Recognition works off the number: unknown caller, the AI runs a normal intake and later links the record if the name matches. Mistakes are possible, so corrections are possible anytime in the dashboard.
Isn't this a CRM in disguise?
No. No pipeline, no columns, no tags to maintain. The book fills itself from real calls, and you can export it to CSV to feed a bigger tool if you outgrow it.
Are my customers told about this memory?
Yes — it's stated in your terms of use and the AI answers honestly if asked. A customer can request deletion of their data, handled as a standard GDPR request.

Answered in under 10 seconds
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