What exactly does my system receive via the webhook?

A structured, documented JSON, sent on every meaningful event: missed call, text received, qualification completed, appointment booked, follow-up sent. Each push contains the number, the name if known, the detected language, the request summary, the 1-to-5 urgency score, the lead's status and the exchange transcript. Timestamps are UTC, the format is versioned, and failed deliveries are retried with a dashboard notification. You choose which events trigger a push and the destination URL — the webhook is yours, not a list fixed by us.