What percentage of callers actually reply to the text?
Honest orders of magnitude rather than promises: of missed calls that receive a text in under 10 seconds, a majority reply — the responsiveness window means the phone is still in hand — and a significant share of those replies lead to an appointment or a useful callback. The exact number depends on your trade, your area and your ticket size: a plumbing emergency replies more than a landscaping quote request four months out. That's precisely why the monthly report is based on your real numbers and not a sector average: your rates, your average job, your estimate. The first two months give you your benchmark, not ours.

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