How do I know if there's an ongoing incident?

The public status page shows the components in real time — SMS delivery, qualification, dashboard, AI voice — with the history of past incidents and their causes. Major incidents trigger a banner in the dashboard, and an email if your line is affected. Resolution plays out there minute by minute, with no corporate hedging. It's also the first reflex before writing support: the page answers in two seconds, and it never puts you on hold.