How do you reconcile professional confidentiality with an AI?
The AI knows nothing beyond your line: closed knowledge base, memory confined to your account, never shared with another client, and transcripts never go train a model elsewhere. For professions bound by confidentiality — health, law, accounting — the configuration excludes sensitive fields from the emailed summary by default. Exchanges flagged sensitive can route straight to you, with no intermediate summary. Support only opens a file on your ticket, and access stays logged.

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