And the first week, concretely?

Days 1 and 2, you watch: real requests from real customers, in their own words — and the first booked appointment often lands on day one. Days 3 to 5, we tune the script on what we saw: a sentence to change, a vocabulary word, a schedule detail. At week's end, a 15-minute review with the script team validates the whole. The AI's memory builds in parallel: from week 2, numbers already seen start getting recognized.