Long weekends and public holidays — does the AI work?

24/7 means what it says: January 1st at 6 AM, a missed call gets its text in under 10 seconds. The holiday script states your terms: closed today, callback on the next business day, urgencies handled immediately per the threshold. Your region's holiday calendar gets set once a year. One honest detail: an appointment taken during a long weekend will sometimes land on the first day back — that's the problem of calendars that fill up.