A storm or a heatwave triggers a flood of calls — can you handle the load?

Call spikes are exactly what automation handles better than a human team: every missed call gets its text in under 10 seconds, even with 40 calls stacked up on you. The 1-to-5 urgency sorting then does the real work: water damage at 5 out of 5 comes to you immediately, requests at 2 out of 5 wait patiently for tomorrow without being lost. You keep control of the threshold for the whole event. Honest limit: in a major catastrophe, the telecom networks themselves can saturate — that's beyond us, and we won't promise otherwise.