I run two different businesses — is one account enough?

Yes, if you own both: two lines, two scripts, two business names, one dashboard that switches between them. Each line keeps its number, hours, urgency threshold and memory — one business's customers never feed the other. That's the multi-line tier, from $499 a month for the set. If you ever sell one of the two, we split things into two clean accounts — in which case starting on two separate accounts from day one is the better move.