I'm missing a feature — can I request it?

Yes, the request goes in from the dashboard, with your account context attached, and it joins the queue with other customers' requests. Our roadmap stays deliberately lean: we prefer hardening what exists — text delay, qualification, reliability — over piling on options. What we won't do: promise a date for a specific request. Honestly: requests close to the core — CRM integrations, additional languages — have historically good odds; radical pivots, no.