What's in the summary email I receive?

For every handled missed call: the number, the name if known, the exchange language, a two-sentence request summary, the urgency score, the lead's status — appointment booked, callback needed, filtered — and the full transcript underneath. The appointment appears with its date and where it was placed. The email goes out in real time, so it can land while the caller is still typing: you can follow the conversation from your inbox if you want. A daily digest rounds up the previous day's exchanges if you'd rather read once a day.