How do I cancel, and what happens to my data?

From the dashboard, Billing section: you confirm, you receive written validation within 24 h — no fees, no explanation needed. The service stays active until the end of the paid period, and conditional forwarding is disabled the moment you ask: your line becomes a normal line again instantly. Before leaving, you export everything in one click (leads, transcripts, appointments as CSV); on request, final deletion happens within 30 days.